‘Doing Business the Right Way’ Month
20 May 2025
To achieve our vision of being the world’s most trusted partner for Quality Assurance, it is essential that we establish and maintain strong relationships with our customers, employees, suppliers, accreditation bodies, communities and shareholders.
Our ‘Doing Business the Right Way’ approach is critical to achieving this vision, and in March 2025 we launched ‘Doing Business the Right Way’ Month. This global initiative involved five weeks of highly engaging video training modules, as well as townhall meetings hosted by senior leaders to reinforce key concepts with their regional and business line teams.
The training modules, each followed by a quiz, were delivered by members of our Group Executive Committee and released weekly on our corporate intranet, and Lucie, our internal learning management system. Each module shared knowledge on a range of key topics essential for working at Intertek: Operations, People, Finance & Corporate Development, Compliance and Risk & IT, and Brand & Reputation and Sustainability.
The average employee completion rate across all training modules was 96%, ensuring a strengthened approach to ‘Doing Business the Right Way’ throughout the company. The modules remain available on Lucie for colleagues to refresh their understanding and are now part of our onboarding programme for all new joiners. Because at Intertek, ‘Doing Business the Right Way’ is the only way.
